Terms of Service

1. About these terms

These terms govern your use of the Digital NexTep website at www.digitalnextep.com. By using this site you accept them. If you do not accept them, please do not use the site.

Digital NexTep operates from Kargi Chowk, Trinetra Vihar, Dehradun, Uttarakhand 248001, India.

2. Use of this website

You agree not to:

• Use this site for any unlawful purpose.
• Attempt to gain unauthorised access to any part of the site or its underlying systems.
• Submit false information, or another person’s details, via our contact form.
• Scrape, copy or republish substantial parts of this site without our written permission.
• Introduce malicious code or otherwise interfere with the site’s operation.

3. Enquiries are not a contract

Submitting an enquiry through this website does not create a contract between us. Prices shown on this site are indicative starting bands, not offers. Services are provided only under a separate written proposal or agreement signed by both parties.

4. Pricing

Prices published on this site are starting points and are exclusive of GST. Final pricing depends on scope and is confirmed in your proposal. We may revise published prices at any time; a revision does not affect an engagement already agreed in writing.

Advertising spend is always separate from our fees and is billed directly to you by the relevant platform (for example Google or Meta). We do not add a margin to media spend.

5. Service engagements

The following apply to our service engagements unless your signed agreement states otherwise:

• Initial term. Retainer engagements carry an initial three-month term, because search and content work requires that runway to produce meaningful results. After the initial term the engagement continues month to month.
• Notice. Either party may end a month-to-month engagement with 30 days’ written notice.
• Account ownership. Google Ads, Google Analytics, Google Search Console and Google Business Profile accounts are created under your ownership. You retain them, and their full history, if the engagement ends.
• Client responsibilities. Timely provision of content, approvals, access and feedback. Delays in these necessarily shift delivery timelines.
• Scope. Work outside the agreed scope is quoted and approved in writing before it begins.

6. Payment

Retainers are invoiced monthly in advance. Project work is invoiced according to the milestones in your proposal, typically with a deposit before work starts. Invoices are payable within the period stated on the invoice. We may suspend work on overdue accounts after written notice.

7. Intellectual property

On full payment, ownership of final deliverables created specifically for you — website code, designs, written content, video and brand assets — transfers to you.

We retain ownership of our own pre-existing tools, frameworks, templates and internal processes. Third-party assets such as licensed fonts, stock imagery and plugins remain subject to their own licences.

All content on this website, including text, design and the Digital NexTep name and logo, remains our property or that of our licensors.

Unless you tell us otherwise in writing, we may reference completed work in our portfolio and marketing materials.

8. No guarantee of rankings or results

This clause matters, so we state it plainly. Search engine rankings, advertising performance and lead volumes depend on factors outside our control, including search engine algorithm changes, competitor activity, market conditions, your pricing and offer, and how quickly your team follows up on enquiries.

We do not guarantee any specific ranking position, traffic volume, lead volume or revenue outcome. Nobody honestly can — Google does not sell or promise positions. What we commit to is a documented baseline, an agreed scope of work, and transparent reporting against it.

9. Third-party platforms

Our services depend on platforms operated by third parties. We are not responsible for their availability, policy changes, account suspensions, pricing changes or algorithm updates, though we will work with you to respond to them.

10. Limitation of liability

To the maximum extent permitted by law, our total liability arising out of or in connection with an engagement is limited to the fees you paid us in the three months preceding the event giving rise to the claim.

We are not liable for indirect or consequential loss, including loss of profit, revenue, business, goodwill or data.

Nothing in these terms excludes liability that cannot lawfully be excluded.

11. Confidentiality

Each party will keep the other’s confidential business information confidential and use it only for the purposes of the engagement.

12. Links to other sites

This site links to client websites and external resources. We do not control those sites and are not responsible for their content or availability. A link is not an endorsement.

13. Changes to these terms

We may update these terms. The date at the top of this page shows when they were last revised. Continued use of the site after a change constitutes acceptance of the revised terms.

14. Governing law

These terms are governed by the laws of India. The courts at Dehradun, Uttarakhand have exclusive jurisdiction over any dispute arising from them.

15. Contact

Questions about these terms can be sent to digitalnextep@gmail.com or +91 63952 27169.

See also our Privacy Policy.